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We love sharing our vision and hope our work inspires you. If you feel sparked by what you see, we’d appreciate your creativity while respecting ours.

  • Terms of Use for ACIES Agency

    Effective Date: 01.05.2024

    Welcome to ACIES Agency! These Terms of Use govern your access and use of our website located at www.acies-agency.com (the “Website”), including any interactive features such as chat services (the "Chat Feature") operated by ACIES Agency (“we”, “us”, or “our”).
    By accessing or using the Website, including the Chat Feature, you agree to be bound by these Terms of Use. If you do not agree to these terms, you should not access or use the Website or the Chat Feature.

    1. Use of the Website and Chat Feature
    The Website and Chat Feature are available for your personal and professional use subject to these terms. You agree to use both the Website and the Chat Feature only for lawful purposes and in a manner that does not infringe the rights of or restrict the use and enjoyment of the Website by any third party.

    2. User Conduct on Chat Feature
    When using the Chat Feature, you agree not to:

    • Submit or transmit any defamatory, abusive, obscene, threatening, or illegal content.

    • Use the chat to solicit or promote business unrelated to ACIES Agency.

    • Impersonate another person or entity or falsely state or misrepresent your affiliation with a person or entity.

    We reserve the right to monitor, moderate, or remove chat conversations that violate these Terms of Use.

    3. Intellectual Property
    All content on the Website, including text, graphics, logos, icons, images, audio clips, software, and content submitted through the Chat Feature, is the property of ACIES Agency or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.
    4. Chat Content Usage
    By submitting content through the Chat Feature, you grant ACIES Agency a non-exclusive, worldwide, royalty-free license to use, distribute, modify, and publicly display such content in connection with providing the chat service.

    5. Limitation of Liability
    To the fullest extent permitted by law, ACIES Agency will not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the Website or the Chat Feature.

    6. Contact Information
    If you have any questions about these Terms of Use, please contact us at contact@acies-agency.com.

  • Privacy Policy for ACIES Agency

    Effective Date: 06.08.2024

    At ACIES Agency, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website at www.acies-agency.com (the “Website”), including our chat services (the "Chat Feature").

    1. Information We Collect via Chat
    When you use the Chat Feature on our Website, we may collect the following types of information:

    • Personal Information: Any personal information you voluntarily provide during a chat session, such as your name, email address, or any other identifiable information.

    • Chat Logs: We may store chat transcripts to improve our services and for internal record-keeping.


    2. How We Use Chat Data
    The information you provide via the Chat Feature may be used for the following purposes:

    • To respond to your inquiries or requests.

    • To improve the quality of our services and the Chat Feature.

    • To analyze common questions or issues to enhance our customer service.


    3. Data Sharing and Disclosure
    We do not sell or rent chat data to third parties. However, we may share chat data with:

    • Service Providers: Third-party companies who help us operate the Chat Feature or store data under confidentiality agreements.

    • Legal Authorities: If required by law, we may disclose chat transcripts or other personal information to governmental agencies or regulators.
       

    4. Data Security for Chat Logs
    We implement reasonable security measures to protect chat logs and personal information collected through the Chat Feature from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

    5. User Rights Regarding Chat Information
    You have the following rights regarding the information you provide via the Chat Feature:

    • Access and Correction: You may request access to the chat logs associated with your personal data and correct any inaccuracies.

    • Deletion: You may request that we delete chat logs that contain your personal information, subject to legal and contractual obligations.
       

    6. Changes to this Policy
    We may update this Privacy Policy from time to time. The updated policy will be posted on this page, and the date of the last revision will be noted. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

    7. Contact Information
    If you have any questions or concerns about this Privacy Policy, including how your data from the Chat Feature is handled, please contact us at hello@acies-agency.com.

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